I have mixed opinions about the Dubai Metro. Its definitely a massive undertaking to implement the Metro in a country which has not seen any railways for decades.
The Dubai Metro is technologically beautiful – its unmanned and the algorithm running it must be a work of art. The stations are ultramodern with excellent features such as metal stubs on the floor that provide tactile feedback for the visually impaired. The RFID ticketing system also works unanimously allowing travel across all means – the buses, the metro and the water taxis. But there are some key design flaws too. For example, the display screens at the platforms don’t display the estimated time of arrival (ETA) but instead a large analog clock and a digital current time readout. Why would that be significant, is beyond me? The coach cabins (yes, there is a Gold Class for people with better seats) have more space-consuming and few bars to hang on to. Perhaps, they don’t expect it to be filled to capacity. On my first trip on a Friday evening, the joyride takers were tumbling over each other with each acceleration point. The space in the cabins have been wasted in that respect. The screen announcing the next station is in the centre on a pole. In a heavy crowd, seeing it from a distance is visually impossible. Also, considering they were going all out on this one, perhaps a lighted display of the route map showing the link the train is on and the next station highlighted would have been awesome. Alas, its lacking an interface designer – Care to hire me?